Política de privacidad

At Shutika Jewels ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, or interact with us.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

When you visit our website or place an order, we may collect the following information:

Personal Information

Name
Email address
Phone number
Billing address
Shipping address
Payment information
Order history

Device Information

IP address
Browser type
Device information
Time zone
Cookies and tracking data

Marketing Information

Preferences and interests
Communication preferences
Responses to promotions and surveys

How We Use Your Information

We use your information to:

Process and fulfill orders
Provide customer support
Communicate about orders and deliveries
Send promotional emails and marketing communications (with your consent)
Improve our website and services
Detect and prevent fraud or unauthorized transactions
Comply with legal obligations

Payment Information

Payments made through our website are processed securely through trusted third-party payment providers. We do not store your complete credit card or payment details on our servers.

Cookies and Tracking Technologies

We use cookies and similar technologies to:

Improve website performance
Remember your preferences
Analyze website traffic
Personalize your shopping experience
Deliver relevant advertisements

You may disable cookies through your browser settings; however, some features of the website may not function properly.

Sharing Your Information

We may share your information with trusted third-party service providers, including:

Payment processors
Shipping and logistics partners
Marketing and advertising platforms
Website hosting and analytics providers

We only share information necessary for these services to operate effectively.

We do not sell or rent your personal information to third parties.

Shopify

Our store is hosted on Shopify Inc. Shopify provides us with the e-commerce platform that allows us to sell our products and services to you.

Your data is stored through Shopify's secure data storage, databases, and applications. For more information, please review Shopify's privacy practices.

Email Marketing

With your consent, we may send you emails regarding:

New products
Promotions and discounts
Store updates
Special offers

You may unsubscribe from marketing communications at any time by clicking the "unsubscribe" link included in our emails.

Data Retention

We retain your information only as long as necessary to:

Fulfill orders
Provide customer service
Comply with legal and tax obligations
Resolve disputes and enforce agreements

Security

We take reasonable precautions and follow industry best practices to protect your personal information from unauthorized access, disclosure, misuse, or alteration.

However, no method of transmission over the Internet is 100% secure.